Whats your COVID -19 policy?

Our biggest priority to our guest and our staff members is to provide a healthy clean environment. These are our extra precautions we are taking
-We follow Santa Clara County guidelines. 
-We do require proof of vaccination to attend our dinner show it is also mandated for all our employees and performers to be vaccinated.
-You must wear a mask when you are not eating or drinking.
-We have installed a top of the line air filtration system called Molekule. This system cleans the air from all pathogens.
-We sanitize all surfaces frequently
-We do a nightly professionally deep cleaning of the venue
-All staff and performers gets tested frequently

Can we bring our kids?

With a very heavy heart, it pains us to tell you the simple answer is "NO". IMMERSIVE: Los Gatos has a specific type of liquor license that restricts our ability to have guests under the age of 21 in our venue. We explored every creative loophole to this liquor law, because we were determined to produce a "kid & family friendly" show on Sundays. We lost this battle, but hopefully not the war! Nothing breaks our creative hearts more than not being able to share our themed immersive experiences with children and teenagers! So at this time, the only children we are legally permitted to allow to enter IMMERSIVE are adults who are still "children at heart"!

Is there a dress code?

At IMMERSIVE everyone is welcome...No shorts, no flip flops

Are costumes required?

Costumes are NOT REQUIRED, except on Halloween Weekend (Oct 29, Oct 30, Oct 31); however, we strongly encourage you to get into the spirit of Halloween and take advantage of our many different themed costume nights. Audience participation will add a whole new level of spectating and selfies!

Are there any costume restrictions?

If someone wears anything we deem publicly offensive, we reserve the right to not admit entrance. Please do not bring anything that can be deemed a weapon nor any toy weapon of any kind that looks realistic (guns, knives).

Can we take photos/videos inside the venue or during the shows?

𝗔𝗕𝗦𝗢𝗙𝗥𝗜𝗖𝗞𝗜𝗡𝗟𝗨𝗧𝗘𝗟𝗬!!! #immersivelg tag away
Please avoid flash photography

Is there food at IMMERSIVE outside of the dinner show?

IMMERSIVE is not a restaurant, we cater our dinner shows and do not have a full kitchen on site. But we do have a light snacks menu

Will there be DJs and nightclub nights?

On Thursday, Friday & Saturday nights after the dinner show IMMERSIVE offers a unique nightlife with DJ's, cirque performers, magical ambiance. Expect the Unexcepted

How much does it cost to get in?

Mon-Wed 7pm-9pm $150pp Our Signature Dinner Show "Blood Moon Rising" (After 9pm Bar Open No Cover!!!)

Thur-Sat 7pm-2am $50pp Donovan's soon to be legendary "𝗠𝗨𝗦𝗜𝗖 𝗧𝗢 𝗕𝗘 𝗠𝗨𝗥𝗗𝗘𝗥𝗘𝗗 𝗕𝗬": 𝘈 𝘛𝘩𝘦𝘢𝘵𝘳𝘪𝘤𝘢𝘭 𝘕𝘪𝘨𝘩𝘵𝘭𝘪𝘧𝘦 𝘚𝘩𝘰𝘸 𝘌𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦. 

Sun CLOSED (except for select show dates)

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Do you offer bottle service & table reservations

IMMERSIVE wants as many of our guests to enjoy our luscious couch seating without the hefty bottle minimum requirements! So we will be offering many seated areas on a first-come, first-serve basis (𝙎𝙤 𝙘𝙤𝙢𝙚 𝙫𝙚𝙧𝙮 𝙚𝙖𝙧𝙡𝙮 𝙩𝙤 𝙨𝙚𝙘𝙪𝙧𝙚 𝙖 𝙨𝙚𝙖𝙩!). However, we know there are some people who absolutely need to know they have a secured area to sit down, so we will be offering a very limited number of reserved seating areas for a Food & Beverage minimum. To reserve a table, please call our IMMERSIVE VIP Manager at 619.731.1322.

Can you accommodate large groups or parties?

IMMERSIVE will be happy to accommodate large groups or parties on a case by case basis. Please text or call our IMMERSIVE VIP Manager at 619.731.1322. He will do his very best to take care of you and your party and make it an evening you and your guests will always remember!

Can we rent out IMMERSIVE/Haunted Bar for a private or corporate event?

YES YOU CAN! We do not rent out our "Disneyland for Adults" playground on Friday or Saturday nights; however, Sundays-Thursdays are flexible depending on whether we already have put tickets on sale for a show. To book a private event, please contact our Private Events Manager at 619.731.1322.

Seated

Can we book IMMERSIVE to produce an off-site company party or private event?

IMMERSIVE has partnered with leading San Francisco/Bay Area experiential event design agency, 𝗧𝗵𝗲𝗺𝗲𝗗𝗿𝗲𝗮𝗺 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻𝘀 to produce each of our themed activations. ThemeDream has extensive experience producing over-the-top employee picnics, holiday parties and executive dinners for world-famous tech companies such as 𝗖𝗶𝘀𝗰𝗼 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 and 𝗦𝗮𝗺𝘀𝘂𝗻𝗴 𝗦𝗲𝗺𝗶𝗰𝗼𝗻𝗱𝘂𝗰𝘁𝗼𝗿. For more information on ThemeDream, please visit their website 𝗵𝘁𝘁𝗽𝘀://𝘁𝗵𝗲𝗺𝗲𝗱𝗿𝗲𝗮𝗺𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻𝘀.𝗰𝗼𝗺/. To speak to them about an event you are planning, feel free to shoot them a message at 𝗵𝘁𝘁𝗽𝘀://𝘁𝗵𝗲𝗺𝗲𝗱𝗿𝗲𝗮𝗺𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻𝘀.𝗰𝗼𝗺/𝗰𝗼𝗻𝘁𝗮𝗰𝘁/